• Tenant Screening
  • Market Analysis
  • Leasing Documents
  • Pre & Post Occupancy Inspections
  • Lease Renewals
  • Screening of Tenants
  • Tenant Relations
  • Coordinate Eviction Process
  • Marketing of Units
  • Maintenance Oversight
  • Rent Collection
  • Conduct Property Inspections
  • Vendor Relations
  • Financial Reporting & Analysis
  • Budgeting & Capital Planning
  • Oversight of Capital Improvement Projects
  • Computerized Statements to Owner
  • Cost Control Recommendations
  • Address Tenant Service Requests
Property Management….. On Your Terms

Our Services

Our thorough evaluation process and built-in rent comparison tool allows us to compare rental prices of similar design and floor plans in the same geographic location. We assess each properties condition and offer upgrade recommendations to maximize your property's value. With this information we can ensure our properties are competitive and we are maximizing rental revenue.

We will show your property and review tenant applications using a selective and detailed screening process to find the most qualified resident for your property.

Applicants can easily be screened on the spot while at the property showing and the results are returned within seconds rather than hours. This easy-to-read Screening Report paired with rent payment history from Experian Rent Bureau allows us the unique opportunity to choose the most qualified resident for your property while they are still interested.

After selecting the most qualified and appropriate tenant, we prepare all the documentation necessary for a successful long term tenancy. We ensure that all the requirements of the lease are clearly explained to the tenants, verifying that the tenant has read and understood their obligation. Move-in conditions are documented and recommendations for proper care of the property are provided to tenants.

Easy-to-read owner statements will be posted to the secure Owners Portal. You’ll have on-demand access to all of your monthly and year-end tax statements from anywhere. You can also have your monthly proceeds directly deposited to the bank account of your choice preventing mail delays or lost checks - you'll get your payments faster!Our experience staff uses the latest computerized property management software that details revenue and expenses and allows you to simplify your tax return easily and accurately.

Required accounting for security deposits are handled by Hancock Realty Group, LLC at the end of the lease.

We offer the option for residents to conveniently pay their rent online 24/7 instead of mailing checks. They can pay once, establish a recurring payment, or make a last minute payment. With a variety of online payment options including E-Check, Credit Card, and Electronic Cash Payments, funds are deposited faster and more securely. The online tenant portal is completely integrated with our accounting records and residents really appreciate the convenience and accessibility the online services provide them. Our team is so much more efficient without the need to shuffle checks and drive to the bank.

We require residents to carry insurance in case of damage to the property. This saves claims on your property insurance or covers the deductible in more serious incidents. Knowing all of the units are covered also avoids the time and hassle of trying to collect from tenants who just don’t have the funds to pay for the damage.

Our beautiful website, powered by AppFolio, is 100% integrated, so that we can seamlessly accept rent online, post and update vacancies with a few clicks, and accept online maintenance requests that automatically create work orders. With the ability to immediately post new vacancies to our SEO optimized website, we can help prospective renters easily find our listings and ultimately fill vacancies faster.

Our highly skilled technicians are available 24/7 to take care of emergency needs as well as provide routine maintenance requests submitted by your tenant. Residents can easily submit maintenance requests online and we can create electronic work orders, then communicate electronically with our vendors. All of this is tracked seamlessly in AppFolio and we can access information from any mobile device. This means we resolve property maintenance issues faster and keep residents even happier!

Hancock Realty Group has the years of experience to quickly identify Lease Compliance issues that require immediate attention and provides tenants with notices to cure any deficiency that may exist with their lease. Special care is taken to abide by local and State sanitary and habitability codes to avoid legal issues down the road.
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